cbc99's commitment to responsible gaming
cbc99 believes entertainment should be enjoyable and controlled. Our responsible gaming policy helps you play with awareness, stay protected, and stay within your limits.
Core principles of responsible gaming
At cbc99 we believe online gaming is an entertainment activity — not a source of income. Every player's mental and financial wellbeing is our highest priority.
Safe Environment
cbc99 is an SSL-encrypted, fair-play platform. Your information and transactions are kept fully secure so you can play with peace of mind.
Play Within Your Limits
Every responsible player manages their own budget and time. Only play with what you can afford to lose without it affecting your daily life.
Informed Decisions
There is no guarantee of winning — always keep this in mind. Make decisions with a clear head rather than chasing bets driven by emotion, and set a goal before each session.
Do Not Chase Losses
Placing more bets to recover lost money is dangerous. Every loss is normal — avoid taking on more risk to try to recover losses.
Time Management
Instead of playing for long stretches in one go, take breaks in between. Keep track of time and prioritize spending time with family and friends.
Seek Help
If you find it hard to control your play, do not hesitate to contact our 24/7 Bengali live chat support. We are always ready to help you.
Age limit 21+
cbc99 is only for those aged 21 and above. We are committed to protecting minors from gaming. We verify age during account registration and accounts created with false information may be cancelled.
If there are underage children in your home, keep your device password-protected and stay logged out. Use family filtering software that blocks online gambling sites.
- Age verification is mandatory when creating an account
- Accounts belonging to minors are immediately cancelled and balances refunded
- Adult content and games are kept entirely separate
Our protection tools
cbc99 provides several practical tools to help you stay in control of your gaming experience. Using these tools you can set your own limits.
💰 Deposit Limit
Set in advance how much money you can deposit per day, per week, or per month. Once set, this limit takes effect immediately. A waiting period applies if you want to increase the limit.
🕒 Time-Out
If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days. No deposits or bets will be possible during the time-out period.
🚪 Self-Exclusion
If you feel your play is getting out of control, request self-exclusion. Your account can be closed for anywhere from 6 months to permanently. Promotional messages will also stop during this period.
📊 Wager Limit
Set a maximum on how much you can bet within a given period. This protects you from large financial losses and keeps your play within bounds.
📋 Reality Check
At set intervals you will receive a message reminding you how long you have been playing and how much you have won or lost. This helps you stay aware.
📜 Gaming History
View a detailed history of all your bets, deposits, and withdrawals in your account. Reviewing this information regularly makes it easier to understand your own spending patterns.
To activate any of the above tools, contact our 24/7 live chat support or email us at: [email protected]
Warning signs of problem gambling
Gambling addiction is a serious problem that develops gradually. If you notice the signs below in yourself, it is time to seek help.
- Continuously placing more bets to try to recover lost money
- Hiding your gambling from family or friends, or lying about it
- Gambling with money needed for household expenses
- Repeatedly failing to stop playing or feeling pressured to continue
- Spending time gambling while neglecting other hobbies or responsibilities
- Feeling anxious, irritable, or restless when you cannot play
- Taking on debt or borrowing money from others to cover gambling costs
Assess yourself
Answering these questions honestly will help you understand whether your gambling habits are healthy.
Can you stop playing whenever you want, of your own free will?
If the answer is "no", it may be an early sign of addiction.
Do you spend more than your planned budget on gambling?
Going over your budget is a sign of losing control.
Is gambling causing problems at work or with your family?
An impact on personal relationships or your career is a serious sign.
Do you stay up late or neglect work to play for long periods?
Losing track of time is one of the signs of problem gambling.
If you answered "yes" to even one of these, please contact our support team.
Help and support
You are not alone. If you feel gambling is having a negative impact on your life, seek help. cbc99's support team is always by your side.
24/7 Bengali Live Chat
Our Bengali live chat support is available at any time of day or night. Whether you need to set a deposit limit, request self-exclusion, or have any other gambling-related concern, our team will assist you right away.
Contact by Email
For detailed discussions, email us at: [email protected] — we aim to respond promptly. Requests for self-exclusion or account closure can also be sent by email.
Educational Resources
To learn more about responsible gaming, visit our FAQ page. You will find detailed information on deposit limits, time-outs, and self-exclusion there.
Support for Family and Friends
Concerned about a loved one's gambling habits? If you cannot help them directly, contact us. We can point you in the right direction.
Practical tips for healthy gaming
Following these simple tips will keep your gaming enjoyable and controlled at all times.
Set a fixed budget before you start playing and make a firm decision not to go beyond that limit.
Take at least a 10-minute break every hour. Get up, walk around, and get some fresh air.
Never play after drinking alcohol or when you are under stress — it reduces your ability to make sound decisions.
After a win, stick to your plan rather than placing larger bets out of excitement.
Think of online gaming as entertainment, like any other hobby — not a source of income.
Keep a record of your transactions via bKash or Nagad so you can review your monthly spending patterns.
Responsible gaming FAQ
Find answers to common questions about responsible gaming here.
Start playing responsibly
Enjoy cbc99, but within your limits. Browse our games or visit our FAQ for any help you need.