cbc99 Terms and Conditions

cbc99 ("we", "our", "platform") provides an online gaming and betting service for Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you ("user", "member", "you") and cbc99. These Terms apply together with cbc99's privacy policy and responsible gaming policy.

Account Registration and Eligibility

To create an account and use the services on cbc99, you must meet the eligibility requirements below. If any requirement is not met, we reserve the right to suspend or close your account.

1.1 Age Requirement

You must be at least 21 years old to use cbc99 services. This platform is only for users aged 21 and above. Creating an account for minors is strictly prohibited, and any such account found will be immediately closed and all funds may be forfeited.

1.2 Single Account Policy

Each individual may operate only one account. Creating multiple accounts for the same person, family, household, device, IP address, or payment method will be considered a violation of the rules. If a duplicate account is found, both accounts will be closed and any earned bonuses will be cancelled.

1.3 Accurate Information

You must provide complete, truthful, accurate, and up-to-date information at the time of registration. Registration under a false identity or fraud during the verification process is strictly prohibited. cbc99 may initiate an identity verification (KYC) process at any time.

1.4 Account Security

You are solely responsible for keeping your account password and login details secure. You are accountable for all activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.

Deposit and Withdrawal Policy

All rules related to financial transactions on cbc99 are set out in this section. Our transaction process is secure and transparent.

2.1 Deposit Rules

• The minimum deposit amount for each method is ৳200.
• Deposits may only be made using a payment account registered in your own name.
• Deposits from third-party accounts are not accepted and such funds may be forfeited.
• Deposits via bKash, Nagad, and Rocket are generally credited instantly.

2.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 1 hour.
• The withdrawal method used must match the deposit method used.
• cbc99 reserves the right to hold withdrawals if identity verification is pending.
• Withdrawals may be delayed for review in cases of suspicious activity.

2.3 Anti-Money Laundering Policy

cbc99 takes a firm stance against money laundering and illegal financial activity. We monitor suspicious transactions and reserve the right to report to the relevant authorities when necessary. Users must ensure their funds come from a legitimate source.

Bonuses and Promotional Offers

cbc99 offers various types of bonuses and promotional offers. The terms and conditions for these are described in detail in this section.

3.1 Welcome Bonus

New members have the opportunity to receive a 100% bonus on their first deposit up to ৳15,000. The following terms apply to claiming this bonus:

3.2 Ongoing Promotions

cbc99 regularly offers various promotional offers. Each promotion has its own terms and conditions as stated on the offer page. The general rules are:

• Each promotion is valid until the date specified in that offer.
• It may not be possible to take advantage of another promotion while one is already running, unless explicitly stated otherwise.
• cbc99 reserves the right to cancel any bonus if abuse of the bonus system is suspected.

3.3 VIP Program and Cashback

The cbc99 VIP program has five tiers. A weekly cashback benefit is available at each tier:

3.4 Bonus Abuse

Any misuse, manipulation, or coordinated betting activity involving the bonus system is strictly prohibited. If cbc99 detects such activity, it reserves the right to close the related account and forfeit all bonuses and winnings.

Gaming Rules and Betting Terms

All games and betting activities available on cbc99 are governed by the rules below.

4.1 General Gaming Terms

• The outcome of all games is determined through a random number generator (RNG) or live dealer technology.
• If a game is interrupted due to a technical error, cbc99 may declare the affected round void.
• cbc99 is not responsible for disconnection from the platform during gameplay.
• In the event of a dispute over a game result, cbc99's game log will be considered final.

4.2 Sports Betting Terms

The following terms apply when betting on cricket, football, and other sports:

• Bets placed before an event starts are generally valid unless the event is cancelled.
• If a match or event is cancelled, bets placed on that event will be refunded.
• Odds on already placed bets cannot be changed without placing a new bet with revised odds.
• BPL, IPL, T20, and ICC events are always available on cbc99 but schedules may change.

4.3 Prohibited Activities

Privacy and Data Protection

cbc99 gives the highest priority to the security of your personal information. Our complete data protection policy can be found on the Privacy Policy page.

5.1 Data Collection

We collect necessary personal information for account registration and service delivery. This information is used for service improvement, identity verification, and security purposes.

5.2 SSL Security

cbc99 uses SSL (Secure Sockets Layer) encryption technology for all data transmission. We use industry-standard security measures to keep your financial and personal information secure.

5.3 Cookie Policy

Our website uses cookies to improve the user experience. By continuing to use the website, you consent to the use of cookies. Cookies can be managed through browser settings, though this may limit some site functionality.

Account Suspension and Closure

6.1 Closure at the User's Request

You may request account closure at any time via our live chat support or email. It is recommended that all outstanding funds be withdrawn before the account is closed.

6.2 Suspension or Closure at cbc99's Initiative

cbc99 may suspend your account permanently or temporarily for any of the following reasons:

• Suspicion or evidence of a breach of these terms and conditions
• Operating multiple accounts
• Fraudulent activity or bonus abuse
• Failure to complete identity verification
• Providing false information
• Evidence of being underage

Active bets or pending transactions may be frozen during an account suspension and their settlement will remain at cbc99's discretion.

6.3 Self-Exclusion

We offer a Self-Exclusion option to help address gambling-related issues. Contact the support team to exclude yourself from your account for a set period or permanently. For more information, please visit our Responsible Gaming page.

Limitation of Liability and Disclaimer

7.1 Service Availability

cbc99 strives to provide uninterrupted service, but the service may be temporarily unavailable due to technical maintenance, upgrades, or unforeseen circumstances. cbc99 will not be liable for any user losses resulting from such interruptions.

7.2 Third-Party Services

The games available on cbc99 are provided through various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. cbc99's liability for any issues with these third-party services is limited.

7.3 Liability for Financial Loss

Winning or losing in online gaming is entirely the user's responsibility. cbc99 is not liable for any financial loss resulting from gaming activities. Do not bet beyond your means.

Dispute Resolution Process

Any dispute between cbc99 and a user will be addressed through the following process.

8.1 Filing a Complaint

If you have a complaint or dispute, please first contact our 24/7 live chat support. The support team will do their best to resolve the issue with full cooperation. If the issue is not resolved via live chat, please send a detailed description by email to [email protected].

8.2 Disputes Regarding Game Results

In the event of a dispute over a game result, cbc99's server logs will be considered the final evidence. However, if proof of a system error is found, cbc99 will be obligated to take appropriate corrective action.

8.3 Time Limit

A formal complaint must be submitted within 30 days of a dispute arising. Complaints submitted after the specified period may not be accepted.

Changes and Updates to Terms

cbc99 reserves the right to change, amend, or update these terms at any time. Users will be given appropriate notice of significant changes.

If there is any discrepancy between the Bengali and English versions of these terms, the Bengali version shall prevail. If any part of the terms is found to be legally unenforceable, the remaining parts shall remain in effect.

Contact and Support

If you have any questions, comments, or complaints about these terms, please contact our support team. We provide 24/7 support in Bengali.

For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.